{"id":91,"date":"2013-08-11T20:13:42","date_gmt":"2013-08-11T20:13:42","guid":{"rendered":"http:\/\/localhost:8888\/test\/?page_id=545"},"modified":"2025-09-24T15:23:30","modified_gmt":"2025-09-24T19:23:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/canadasbricks.ca\/?page_id=91","title":{"rendered":"Return &#038; Refund Policy"},"content":{"rendered":"\n<h1 data-start=\"235\" data-end=\"272\"><strong data-start=\"237\" data-end=\"270\">Store Terms and Refund Policy<\/strong><\/h1>\n<h2 data-start=\"274\" data-end=\"309\"><strong data-start=\"277\" data-end=\"307\">Return and Exchange Policy<\/strong><\/h2>\n<ul data-start=\"311\" data-end=\"1577\">\n<li data-start=\"311\" data-end=\"394\">\n<p data-start=\"313\" data-end=\"394\">All returns and exchanges must be made within <strong data-start=\"359\" data-end=\"391\">15 days of the delivery date<\/strong>.<\/p>\n<\/li>\n<li data-start=\"395\" data-end=\"573\">\n<p data-start=\"397\" data-end=\"573\">Returns and exchanges are accepted <strong data-start=\"432\" data-end=\"465\">only with prior authorization<\/strong> from the seller. To obtain authorization, contact our customer service team at <strong data-start=\"545\" data-end=\"570\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"547\" data-end=\"568\">info@canadasbricks.ca<\/a><\/strong>.<\/p>\n<\/li>\n<li data-start=\"574\" data-end=\"678\">\n<p data-start=\"576\" data-end=\"678\">All returns and exchanges must be in their <strong data-start=\"619\" data-end=\"641\">original packaging<\/strong> and in the <strong data-start=\"653\" data-end=\"675\">condition received<\/strong>.<\/p>\n<\/li>\n<li data-start=\"679\" data-end=\"793\">\n<p data-start=\"681\" data-end=\"793\">Canada\u2019s Bricks reserves the right to <strong data-start=\"719\" data-end=\"754\">refuse any returns or exchanges<\/strong> that do not meet these requirements.<\/p>\n<\/li>\n<li data-start=\"794\" data-end=\"924\">\n<p data-start=\"796\" data-end=\"924\">If you receive a <strong data-start=\"813\" data-end=\"849\">damaged product or missing parts<\/strong>, contact our customer service team immediately to arrange a replacement.<\/p>\n<\/li>\n<li data-start=\"925\" data-end=\"1032\">\n<p data-start=\"927\" data-end=\"1032\">To exchange a product for a different one, contact customer service for authorization and instructions.<\/p>\n<\/li>\n<li data-start=\"1033\" data-end=\"1130\">\n<p data-start=\"1035\" data-end=\"1130\">Canada\u2019s Bricks will <strong data-start=\"1056\" data-end=\"1093\">cover the cost of return shipping<\/strong> for damaged or defective products.<\/p>\n<\/li>\n<li data-start=\"1131\" data-end=\"1236\">\n<p data-start=\"1133\" data-end=\"1236\">For all other returns and exchanges, the <strong data-start=\"1174\" data-end=\"1201\">customer is responsible<\/strong> for the cost of return shipping.<\/p>\n<\/li>\n<li data-start=\"1237\" data-end=\"1363\">\n<p data-start=\"1239\" data-end=\"1363\">Refunds will be issued to the <strong data-start=\"1269\" data-end=\"1296\">original payment method<\/strong> within <strong data-start=\"1304\" data-end=\"1326\">7\u201310 business days<\/strong> of receiving the returned product.<\/p>\n<\/li>\n<li data-start=\"1364\" data-end=\"1470\">\n<p data-start=\"1366\" data-end=\"1470\">Canada\u2019s Bricks is not responsible for <strong data-start=\"1405\" data-end=\"1432\">lost or stolen packages<\/strong> during the return shipping process.<\/p>\n<\/li>\n<li data-start=\"1471\" data-end=\"1577\">\n<p data-start=\"1473\" data-end=\"1577\">For any questions or concerns about our return and exchange policy, contact our customer service team.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1579\" data-end=\"1582\" \/>\n<h2 data-start=\"1584\" data-end=\"1637\"><strong data-start=\"1587\" data-end=\"1635\">Canada\u2019s Bricks Gift Card Terms &amp; Disclaimer<\/strong><\/h2>\n<h3 data-start=\"1639\" data-end=\"1682\"><strong data-start=\"1643\" data-end=\"1680\">Non-Refundable &amp; Non-Transferable<\/strong><\/h3>\n<p data-start=\"1683\" data-end=\"1767\">Gift cards are final sale and cannot be returned, exchanged, or redeemed for cash.<\/p>\n<h3 data-start=\"1769\" data-end=\"1789\"><strong data-start=\"1773\" data-end=\"1787\">Redemption<\/strong><\/h3>\n<ul data-start=\"1790\" data-end=\"1955\">\n<li data-start=\"1790\" data-end=\"1829\">\n<p data-start=\"1792\" data-end=\"1829\">Valid <strong data-start=\"1798\" data-end=\"1826\">only at canadasbricks.ca<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1830\" data-end=\"1887\">\n<p data-start=\"1832\" data-end=\"1887\">Cannot be applied toward <strong data-start=\"1857\" data-end=\"1884\">shipping costs or taxes<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1888\" data-end=\"1955\">\n<p data-start=\"1890\" data-end=\"1955\">Cannot be combined with <strong data-start=\"1914\" data-end=\"1925\">coupons<\/strong> unless otherwise specified.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1957\" data-end=\"1983\"><strong data-start=\"1961\" data-end=\"1981\">Balance &amp; Expiry<\/strong><\/h3>\n<ul data-start=\"1984\" data-end=\"2121\">\n<li data-start=\"1984\" data-end=\"2025\">\n<p data-start=\"1986\" data-end=\"2025\">Gift card balances <strong data-start=\"2005\" data-end=\"2022\">do not expire<\/strong>.<\/p>\n<\/li>\n<li data-start=\"2026\" data-end=\"2121\">\n<p data-start=\"2028\" data-end=\"2121\">Canada\u2019s Bricks is not responsible for <strong data-start=\"2067\" data-end=\"2104\">lost, stolen, or unauthorized use<\/strong> of gift cards.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2123\" data-end=\"2144\"><strong data-start=\"2127\" data-end=\"2142\">Limitations<\/strong><\/h3>\n<ul data-start=\"2145\" data-end=\"2236\">\n<li data-start=\"2145\" data-end=\"2183\">\n<p data-start=\"2147\" data-end=\"2183\">Gift cards <strong data-start=\"2158\" data-end=\"2180\">cannot be reloaded<\/strong>.<\/p>\n<\/li>\n<li data-start=\"2184\" data-end=\"2236\">\n<p data-start=\"2186\" data-end=\"2236\">Cannot be used to purchase <strong data-start=\"2213\" data-end=\"2233\">other gift cards<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2238\" data-end=\"2260\"><strong data-start=\"2242\" data-end=\"2258\">Taxes &amp; Fees<\/strong><\/h3>\n<ul data-start=\"2261\" data-end=\"2382\">\n<li data-start=\"2261\" data-end=\"2333\">\n<p data-start=\"2263\" data-end=\"2333\">Purchases made with a gift card are subject to <strong data-start=\"2310\" data-end=\"2330\">applicable taxes<\/strong>.<\/p>\n<\/li>\n<li data-start=\"2334\" data-end=\"2382\">\n<p data-start=\"2336\" data-end=\"2382\">Gift cards themselves are sold <strong data-start=\"2367\" data-end=\"2379\">tax-free<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2384\" data-end=\"2410\"><strong data-start=\"2388\" data-end=\"2408\">Fraud Prevention<\/strong><\/h3>\n<p data-start=\"2411\" data-end=\"2541\">Any suspected <strong data-start=\"2425\" data-end=\"2452\">fraud, misuse, or abuse<\/strong> of gift cards may result in cancellation of the order and\/or deactivation of the card.<\/p>\n<h3 data-start=\"2543\" data-end=\"2560\"><strong data-start=\"2547\" data-end=\"2558\">Changes<\/strong><\/h3>\n<p data-start=\"2561\" data-end=\"2657\">Canada\u2019s Bricks reserves the right to <strong data-start=\"2599\" data-end=\"2654\">update these terms at any time without prior notice<\/strong>.<\/p>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":102,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-91","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/canadasbricks.ca\/index.php?rest_route=\/wp\/v2\/pages\/91","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/canadasbricks.ca\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/canadasbricks.ca\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/canadasbricks.ca\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/canadasbricks.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=91"}],"version-history":[{"count":6,"href":"https:\/\/canadasbricks.ca\/index.php?rest_route=\/wp\/v2\/pages\/91\/revisions"}],"predecessor-version":[{"id":2081,"href":"https:\/\/canadasbricks.ca\/index.php?rest_route=\/wp\/v2\/pages\/91\/revisions\/2081"}],"up":[{"embeddable":true,"href":"https:\/\/canadasbricks.ca\/index.php?rest_route=\/"}],"wp:attachment":[{"href":"https:\/\/canadasbricks.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=91"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}